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Collaborative Informed Consent (R) 

Collaborative Informed Consent is a model of public engagement,  communications, and facilitation developed over the past 50-years by Dr. L. Darryl Armstrong, and his wife and business partner

Kay Armstrong.

When multiple parties are involved in a decision-making process, often challenges and difficulties arise. The Collaborative Informed Consent ® process helps you resolve issues by engaging stakeholders appropriately and consistently.

Open communication, conflict prevention, and mutual understanding are crucial in this approach.


Collaborative Informed Consent ® can stop conflicts from going to court. Open communication and collaboration can lead to mutually agreeable solutions between parties.

The facilitation process recognizes the significance of winning in the court of public opinion. Trust is built with stakeholders when organizations have open and collaborative discussions that show they make ethical decisions.

By doing this, it helps to build a positive view of the organization and its people and improve relationships within the community .


Collaborative Informed Consent ® encourages engagement through dialogue, conflict prevention, and reputation management.


Consistent use of this process can help organizations handle complex situations and improve their chances of identifying and solving problems successfully.


Using the facilitation model requires careful planning, and informing and educating participants about issues before engaging them in discussions. The process requires time and patience. 

The CIC approach and its success with our clients are demonstrated by the commitments they embrace to make strategic business and community engagement decisions to ensure the success of their work within their communities.

The process employs the concepts of operating principles, learning contracts, parking lots, setting and explaining expectations, objective questioning,  and exploring different perspectives as we build consensus.

Consensus is not when everyone agrees on a decision!

Consensus exists … When all parties engaged under the CIC model of engagement have had a fair and equitable opportunity to voice their opinions, provide their ideas, discuss their differences, had their questions answered, and their comments considered in the decision-making process.

And all parties agree, upfront that once the decision-makers have concluded their deliberations and decisions are made and communicated clearly, no one will overtly or covertly speak or work against the decided outcome.

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