Our Vision, Mission, and Values
The importance of "A Servant's Heart"

"Servant leadership is the only leadership that ultimately works in the end." - Dave Ramsey

Dr. L. Darryl Armstrong Vitae and Resume

Our vision is clear; we will be the "Source of Excellence" for teaching
the Collaborative Informed Consent ® model of communication and public engagement.

mission is to teach people how to prevent, manage,  and resolve conflict within the context of the Collaborative Informed Consent ® model of communication and public engagement.

value honesty, kindness, compassion, respect, collaboration, and personal responsibility and working with organizations that understand and engage with a "Servant's Heart" approach to all that they do..

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Win in the Court of Public Opinion; Stay Out of the Court of Law

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Understanding the Mindset and Process of Collaborative Informed Consent



​Welcome to our world of facilitation, conflict prevention, strategic planning, and public engagement. In this world, we help you define your problems, research the origins and issues, discuss and deliberate solutions, and develop actionable strategic and tactical plans to adapt, improvise, and overcome.

I'm Darryl Armstrong.

As a behavioral psychologist, communicator, and facilitator,  50-years ago, I began building a resilient conflict prevention, resolution, and public engagement model of communications we call Collaborative Informed Consent ® (CIC). 

CIC is a uniquely constructed and refined model of communications and engagement, which incorporates the principles of 360-research, risk and crisis assessment,  stakeholder dialogue and engagement, message development, and the determination of appropriate message delivery. 

When committed to as a team and implemented appropriately, the process has kept our clients out of the "court of law" and helped them win in the "court of public opinion." The facilitated process helps our clients work collaboratively (co-laboring) with their internal and external stakeholders to strategically and tactically plan their work and work their plan to meet clearly defined metrics. 


We have used this process at ARMSTRONG and Associates for the past 28-years as a way to help our clients develop practical and measurable plans, achieve success, and continually improve. Throughout the consultation, our clients always assess their risks, prepare for crises, and learn to communicate effectively with their community and workforces. be they employees, contractors, or volunteers 


CIC engages stakeholders within and outside organizations to ensure input and feedback are heard and acted upon appropriately. And when the information is not practical or feasible, "buy-in" is still achievable through dialogue and discussion.



We have helped our clients culturally change their organizations, improve their performance, and meet and exceed their stakeholders' expectations. We stand ready to help you adapt, improvise, and overcome your issues during these difficult times.


My partner, Kay Armstrong, and I look forward to helping you achieve your strategically defined success as our client. Please get in touch with me at 270.619.3803 or ldarrylarmstrong@gmail.com, if we can be of assistance. We welcome the opportunity. Initial consultations are at no charge. 

-L. Darryl Armstrong Ph.D.