• L. Darryl Armstrong

Crisis Communications: A Perspective on the Use of Social Media in Western Kentucky During the COVID

Crisis Communications: A Perspective on the Use of Social Media in Western Kentucky During the COVID-19 Crisis, Taylor Hayes (Recorded 3 April 2020 – to be updated end of May 2020)


Public and private sector organizations are using social media to communicate with customers and citizens during the current crisis. Tayor Hayes, the former publisher of the Kentucky New Era provides his perspective on the use of the media in rural western Kentucky. The video provides best practices, creative ideas, and lessons learned to be considered by others during these challenging times. 31:00 video interview.

– L. Darryl and Kay Armstrong

#UnitedAmerica,

#crisisleadership,

#crisiscommunications,

#crisismanagement,

#payitforward,

#Masks4All,

#TeamTybeeStrong,

@DoctorDarryl

#crisiscommunications #socialmedia

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