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Practitioners and Teachers of Collaborative Informed Consent (R)
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Mark Twain would be Proud of Paul Wolff
Finding public servants of the caliber of Paul is difficult in our society. Paul was one of the rare breed that understood the importance...
L. Darryl Armstrong
Nov 5, 20153 min read


It is overdue that all government agencies become open and transparent … The LBL Issue
Land Between The Lakes To Those Interested: Sadly, it is once again time to have our elected officials at the local, state and federal...
L. Darryl Armstrong
Feb 20, 20155 min read
Active Shooter Planning: 6 Business Continuity Issues that Must Be Considered
In planning for active shooter table-top exercises an often overlooked area is that of business continuity. How and what do we do to...
L. Darryl Armstrong
Feb 6, 20142 min read
Eight steps for diffusing anger
“I am mad as hell and I am not going to take this anymore!” said Howard Beale, the long-time news anchor for the USB evening news in the...
L. Darryl Armstrong
Sep 2, 20134 min read
Solve problems by involving those who have them
In 1973, I was fortunate enough to be selected for a position at what was then the Tennessee Valley Authority’s Land Between The Lakes. I...
L. Darryl Armstrong
Aug 25, 20135 min read
FAU and Rutgers – How Not to Handle a Crisis
Organizations faced with crises such as the recent ones at universities can and should use a “holding statement.” This is a tool that...
L. Darryl Armstrong
Apr 4, 20135 min read
Another University Fails in Crisis Management 101 – Rutgers Fires Coach – Only After the
T’is the season, it must be for universities to be creating their own crises and failing to use some common sense! The Rutgers coach is...
L. Darryl Armstrong
Apr 3, 20131 min read
Mind-mapping crisis messages – The Situation Assessment – Article 3 in a series
Mind-mapping crisis messages – The Situation Assessment – Article 3 in a series This is a series of articles that will help you...
L. Darryl Armstrong
Mar 31, 20133 min read
When a University Creates a Crisis – “Stomping on a Picture of Jesus”
When a University Creates a Crisis – “Stomping on a Picture of Jesus” Crisis planning and management – when you create the crisis you...
L. Darryl Armstrong
Mar 26, 20131 min read
Mind-mapping crisis messages – The Situation Assessment – Article 3 in a series
Mind-mapping crisis messages – The Situation Assessment – Article 3 This is a series of articles that will help you understand the seven...
L. Darryl Armstrong
Mar 25, 20133 min read
How to Create a Crisis: Why do you suppose the DHS needs 1 Billion Bullets?
Why do you suppose the DHS needs 1 Billion Bullets? For an administration that was going to be the most “open and transparent” of any to...
L. Darryl Armstrong
Mar 21, 20131 min read
Mind-mapping crisis messages – Article 2 – Advance warnings and intel
Article 2 in a series What is a mind-map and how do they help communicators develop crisis messages? Mind-mapping messages is simply a...
L. Darryl Armstrong
Mar 20, 20134 min read
Mind-mapping crisis messages – Learn to do it NOW!
Mind-mapping crisis messages – Learn to do it NOW! This is a series of articles that will help you understand mind mapping crisis...
L. Darryl Armstrong
Mar 19, 20132 min read
Advance Preparation Before a Crisis Makes the Difference During a Crisis
Before the crisis, successful communication will depend, in large part, on the preparations you make long before the emergency or crisis...
L. Darryl Armstrong
Mar 8, 20132 min read
Strategic planning can resolve or prevent a simmering, emerging or latent crisis
Strategic crisis communication planning and thoughtful preparation can help you deal effectively with those simmering, latent and...
L. Darryl Armstrong
Mar 7, 20132 min read
Preventing and Resolving Crisis – General Principles to Consider
There are some general principles that can positively affect your actions and communication in a crisis situation, whether you have...
L. Darryl Armstrong
Mar 6, 20132 min read
Executives Can Create Crisis or They Can Prevent and Solve the Problems
Sadly, as we have recently seen in the IACLEA organization when executives step out on their own and make proclamations without...
L. Darryl Armstrong
Mar 5, 20132 min read
Social Media can be the “canary in the cage”
Social media can be the “canary in the cage” Back home in Kentucky we have deep ground coal mines. In the early days of mining canaries...
L. Darryl Armstrong
Feb 26, 20131 min read
3 Uses of social Media in Crisis and Emergency Management
Simply stated, social media is here to stay much to the chagrin sometimes of emergency management personnel used to the command and...
L. Darryl Armstrong
Feb 25, 20131 min read
Be sure to train all personnel — ATF Checklist for Bomb Threats
Using checklists during a bomb threat is prudent and a best practice.  Organizations should remember to train all personnel who may take...
L. Darryl Armstrong
Feb 22, 20131 min read
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