L. Darryl Armstrong
Stopping the We/They in Organizations
Just what is the we/they phenomena? Simply, it is when we are working within an organization and we make ourselves look better at the...
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Practitioners and Teachers of Collaborative Informed Consent (R)
L. Darryl Armstrong
- Feb 8, 2011
- 1 min
Dealing with Low Performers
The Low Performer – Using the D.E.S.K. Approach Most managers and leaders for some reason believe that you should spend 90 plus percent...
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L. Darryl Armstrong
- Jun 25, 2010
- 1 min
ICM Issues 2009 Crisis Report
The overall number of business crises were down significantly in 2009, and more in line with the years 2000 and 2004, but that did not...
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L. Darryl Armstrong
- Jun 24, 2010
- 1 min
Language Matters – No Longer Golfing – No Longer Gulf Spill
The recent revelation that no longer will the President be “golfing” rather he will be “taking a badly needed break to clear his head”...
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L. Darryl Armstrong
- Aug 22, 2008
- 3 min
Are You Responsible for Building Trust?
As a manager or employee do you understand your responsibilities when it comes to reducing aggression? Or do you contribute to it? Those...
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L. Darryl Armstrong
- Apr 22, 2008
- 1 min
ICM Crisis News Annual Report Available
My colleague Larry Smith, President of the Institute of Crisis Management, has released his latest annual report on crisis news for the...
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L. Darryl Armstrong
- Jan 16, 2008
- 1 min
Glenn Beck’s Hospital Video Should Put Every Hospital On Alert
Could it have come at a worse time? Both political parties want to muck around in the business of health care. Every candidate has the...
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L. Darryl Armstrong
- Jan 12, 2008
- 2 min
Help the Client See You as a Source of Value and Not a Threat
(My apologies to all – the post I sent out last night had some spelling errors that have now been corrected. This happens when I write it...
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L. Darryl Armstrong
- Oct 28, 2007
- 1 min
How to Handle Conflict and Tension with a “Driver”
So now you know you have a “driver” personality and/or management style person you need to deal effectively with — how do you do it?...
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L. Darryl Armstrong
- Oct 24, 2007
- 1 min
Identifying “Driver” Personality and Management Styles
So you think/feel that your boss, your significant other, or your employee is a driver. But how do you know that they are drivers? Well,...
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