top of page

Dealing with Low Performers

  • Writer: L. Darryl Armstrong
    L. Darryl Armstrong
  • Feb 8, 2011
  • 1 min read

The Low Performer – Using the D.E.S.K. Approach

Most managers and leaders for some reason believe that you should spend 90 plus percent of your time dealing with the “low performers” – your problem employees. I agree with Quit Studer, author of Results That Last on this point – don’t do it!

Actually if you follow the “support-coach-support” approach with the high and middle level performers, you will spend about 92% of your time with them and only 8% of your time with low performers, Studer says.

When dealing with the low-level performer and discussing their performance and behaviors Studer recommends using the D.E.S.K. approach. • Describe what behavior and performance has been observed in very clear terms. • Evaluate how you feel. • Show what needs to be done. • Know the consequences of continued low performance.

Dr. L. Darryl Armstrong www.ldarrylarmstrong.com

Recent Posts

See All
Sometimes “IT” Happens!

Good people react, respond, adapt, and overcome when a tornado strikes, as it did in December 2021 in Kentucky. For that matter, good...

 
 
 

Comentarios


270.619.3803

(C) 1994 Dr. L. Darryl Armstrong

bottom of page