L. Darryl Armstrong
THE DELTA AIRLINES CRISIS
Let’s give DELTA AIRLINES the opportunity to investigate this situation BUT IF it even remotely seems close to what happened according to this Lt. Col. let us as consumers remember that we have options and let us exercise our rights. Customer service is the only thing that can set aside in either a positive or negative way our experiences on an airline any more. We will keep you posted as this story develops.
MARINE DOUBLE AMPUTEE ‘HUMILIATED’ TO POINT OF TEARS ON DELTA FLIGHT GETS HELPING HAND FROM FELLOW VETS
#crisisplanning #Crisis #airlines #Conflictprevention #customerservice #Crisismanagement #conflictresolution