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Darryl Armstrong
Author, Between The Tracks
Facilitator - Behavioral Psychologist
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LACK OF COMMITMENT – 3 of 5 Dysfunctions of a Team
Let’s now look at the third dysfunction of a team – the lack of commitment. Recently, a client of mine said, “I don’t understand why when...
L. Darryl Armstrong
Oct 31, 20181 min read
TRUST – The First Dysfunction of the Five Dysfunctions of a TEAM
Trust is the foundation of every team. If I as a Leader have built no trust with my teammates I can’t build a team. Without trust we...
L. Darryl Armstrong
Oct 29, 20181 min read
The Five Dysfunctions of a Team Introduction
#TeamBuildingLeadershipChurchSafetyMinistry
L. Darryl Armstrong
Oct 27, 20181 min read


Forthcoming e-book on the M-Generation
Some of you know my work as a behavioral psychologist and a public involvement consultant. What you may not know is that I have known for...
L. Darryl Armstrong
Jun 19, 20174 min read


Part 7 – The Millennials are different; use those differences to your organization’s benefit
Remember what we have learned from the previous articles about the sociological and psychological make-ups of Millennials? Primarily,...
L. Darryl Armstrong
Jun 5, 20177 min read


Who are these people called the Millenials?
“The best crisis to manage is the one you prevent,” Dr. L. Darryl Armstrong speaking to the National Association of Environmental...
L. Darryl Armstrong
Mar 9, 20174 min read


Part 3 – The Greatest Complaint – The Millennial Sense of Entitlement
“Yes, I am entitled to apply for a vice president’s job. I was a community organizer for two years and have been here a year already”!...
L. Darryl Armstrong
Mar 8, 20174 min read


Part 2: How to deal effectively with the M-Generation
Part 2: How to deal effectively with the M-Generation In Part One of this series, we gave some general behavioral insights into the...
L. Darryl Armstrong
Feb 22, 20175 min read


Millennial sense of entitlement, and enhancing performance in workplace
What is the single greatest complaint leveled against Millennials? Many employers would say a “sense of entitlement” that is entirely out...
L. Darryl Armstrong
Jan 28, 20174 min read


Promoting a consistent message and visual identity is critical to success
Art source: www.aboutbranding.co.za Most companies simply will not allow haphazard uses of their logos or brands. Break those rules and...
L. Darryl Armstrong
Jan 10, 20175 min read
What we can learn as crisis communicators from Dallas Police Chief David Brown
#crisisplanning #Conflictprevention #communityandpublicrelations #Crisismanagement #crisisandemergencymanagement #Strategicplanning
L. Darryl Armstrong
Jul 31, 20161 min read
“Talk to me” — Confessions of two life-long negotiators
Detective Frank Hunt has a distinguished 30-year career with the 110th precinct in New York City. He has seen most all of it when it...
L. Darryl Armstrong
Mar 4, 20164 min read


Mark Twain would be Proud of Paul Wolff
Finding public servants of the caliber of Paul is difficult in our society. Paul was one of the rare breed that understood the importance...
L. Darryl Armstrong
Nov 5, 20153 min read
Eight steps for diffusing anger
“I am mad as hell and I am not going to take this anymore!” said Howard Beale, the long-time news anchor for the USB evening news in the...
L. Darryl Armstrong
Sep 2, 20134 min read
Strategic Planning Success – Executive Management and the Working Team Must All Engage
I continue to be rewarded for all the intense and hard work that my client the Kentucky Press Association put into their strategic...
L. Darryl Armstrong
Aug 13, 20131 min read
Simply take the time to ask and discover to anticipate crisis
Anticipating crisis as it relates to management issues is really not that difficult. One of the best strategies is to always have a...
L. Darryl Armstrong
Aug 8, 20131 min read
Marissa “Exceeds the Need” Hampton Inn Liverpool, NY – “Golden Eagle Award&#
Since I travel extensively and stay in various Hampton Inns and Hilton properties (and numerous other hotels as well) I have the...
L. Darryl Armstrong
Aug 5, 20131 min read
Mind-mapping crisis messages – The Situation Assessment – Article 3 in a series
Mind-mapping crisis messages – The Situation Assessment – Article 3 in a series This is a series of articles that will help you...
L. Darryl Armstrong
Mar 31, 20133 min read
When a University Creates a Crisis – “Stomping on a Picture of Jesus”
When a University Creates a Crisis – “Stomping on a Picture of Jesus” Crisis planning and management – when you create the crisis you...
L. Darryl Armstrong
Mar 26, 20131 min read
Executives Can Create Crisis or They Can Prevent and Solve the Problems
Sadly, as we have recently seen in the IACLEA organization when executives step out on their own and make proclamations without...
L. Darryl Armstrong
Mar 5, 20132 min read
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