What is the single greatest complaint leveled against Millennials? Many employers would say a “sense of entitlement” that is entirely out...

Art source: www.aboutbranding.co.za Most companies simply will not allow haphazard uses of their logos or brands. Break those rules and...

Your company has just killed 23 people and 57 others are deathly ill, some critical. Your production plant is dead in the water and more...

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Detective Frank Hunt has a distinguished 30-year career with the 110th precinct in New York City. He has seen most all of it when it...

Finding public servants of the caliber of Paul is difficult in our society. Paul was one of the rare breed that understood the importance...

A SOFTWARE WE CAN HIGHLY RECOMMEND – We present our “Golden Eagle Award” for a quality product As a consultant in the field of crisis and...

Mind-mapping crisis messages – The Situation Assessment – Article 3 in a series This is a series of articles that will help you...

Strategic crisis communication planning and thoughtful preparation can help you deal effectively with those simmering, latent and...

There are some general principles that can positively affect your actions and communication in a crisis situation, whether you have...

Let’s give DELTA AIRLINES the opportunity to investigate this situation BUT IF it even remotely seems close to what happened according to...

The University of Texas has evacuated all their campus buildings due to a bomb threat from supposedly an  al-Qaida operative. The...

Each impression you make will – temporarily, at least – be your last. Always make it strong. – Harry Beckwith author of Selling the...

“Saying many things usually leads to not remembering anything significant.” We are in the middle of a political campaign season as most...

http://www.infowars.com/tsa-agents-laugh-at-deaf-man-call-him-fing-deafie-steal-his-candy/ A crisis underway … a “false flag” or a real...

The other day at the airport I was sitting and reading a business article and enjoying my coffee. A man, whom I had never met name sat...

The Complainer – The Whiner This behavioral style drives all of us “up the wall.” Although they are people focused as opposed to task...

Too often I hear that old line – I think we have a failure to communicate – it always distresses me because IF this is really the issue...

Facilitation is the learned skill of making it easier for people to get from point A to point B  through a process of dialogue and...

So, Michael Moore, the film-maker says he is not rich nor is he part of the 1 percent the Occupy troops are protesting against. In the...