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Darryl Armstrong
Author, Between The Tracks
Facilitator - Behavioral Psychologist
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Mind-mapping crisis messages – Learn to do it NOW!
Mind-mapping crisis messages – Learn to do it NOW! This is a series of articles that will help you understand mind mapping crisis...
L. Darryl Armstrong
Mar 19, 20132 min read
Advance Preparation Before a Crisis Makes the Difference During a Crisis
Before the crisis, successful communication will depend, in large part, on the preparations you make long before the emergency or crisis...
L. Darryl Armstrong
Mar 8, 20132 min read
Strategic planning can resolve or prevent a simmering, emerging or latent crisis
Strategic crisis communication planning and thoughtful preparation can help you deal effectively with those simmering, latent and...
L. Darryl Armstrong
Mar 7, 20132 min read
Preventing and Resolving Crisis – General Principles to Consider
There are some general principles that can positively affect your actions and communication in a crisis situation, whether you have...
L. Darryl Armstrong
Mar 6, 20132 min read
Executives Can Create Crisis or They Can Prevent and Solve the Problems
Sadly, as we have recently seen in the IACLEA organization when executives step out on their own and make proclamations without...
L. Darryl Armstrong
Mar 5, 20132 min read
Social Media can be the “canary in the cage”
Social media can be the “canary in the cage” Back home in Kentucky we have deep ground coal mines. In the early days of mining canaries...
L. Darryl Armstrong
Feb 26, 20131 min read
3 Uses of social Media in Crisis and Emergency Management
Simply stated, social media is here to stay much to the chagrin sometimes of emergency management personnel used to the command and...
L. Darryl Armstrong
Feb 25, 20131 min read
Be sure to train all personnel — ATF Checklist for Bomb Threats
Using checklists during a bomb threat is prudent and a best practice. Organizations should remember to train all personnel who may take...
L. Darryl Armstrong
Feb 22, 20131 min read
College directs interested parties to website for more information
Texas A&M at Corpus Christi is directing folks interested in the power outage to their website. A good example of the use of main stream...
L. Darryl Armstrong
Feb 21, 20131 min read
When using Twitter, Facebook or other social media for crisis management
To effectively use social media during a crisis, you must have used it in a sustainable fashion well before the emergency. Social media...
L. Darryl Armstrong
Feb 20, 20131 min read
Continuity, Emergency Operations and Crisis Planning – All Part of One Strategic Effort – It is Time
Colleges and universities along with businesses and organizations of all sizes are being forced to review their business continuity,...
L. Darryl Armstrong
Jan 24, 20133 min read
THE DELTA AIRLINES CRISIS
Let’s give DELTA AIRLINES the opportunity to investigate this situation BUT IF it even remotely seems close to what happened according to...
L. Darryl Armstrong
Dec 14, 20121 min read
New pod-cast category
Two new pod-casts have been uploaded to the www.ldarrylarmstrong.com website. Visitors can access Media Tips on How to Conduct a...
L. Darryl Armstrong
Oct 16, 20121 min read
University of Texas Response to al-Qaida – Doesn’t Meet My Criteria of a Good Crisis Re
The University of Texas has evacuated all their campus buildings due to a bomb threat from supposedly an al-Qaida operative. The...
L. Darryl Armstrong
Sep 14, 20121 min read
Each impression you make will – temporarily, at least – be your last. Always make it strong!
Each impression you make will – temporarily, at least – be your last. Always make it strong. – Harry Beckwith author of Selling the...
L. Darryl Armstrong
Aug 8, 20121 min read
A crisis underway … a “false flag” or a real incident?
http://www.infowars.com/tsa-agents-laugh-at-deaf-man-call-him-fing-deafie-steal-his-candy/ A crisis underway … a “false flag” or a real...
L. Darryl Armstrong
Jul 12, 20122 min read
Public involvement and engagement is never easy
Recently we were informed by one of our contractors that our facilitation services were no longer needed. They, or the client (a state...
L. Darryl Armstrong
May 1, 20123 min read
The Lost Art of Listening
The other day at the airport I was sitting and reading a business article and enjoying my coffee. A man, whom I had never met name sat...
L. Darryl Armstrong
Mar 8, 20121 min read
If you don’t know where you are going…
If you don’t know where you are going, any road will take you there. Lewis Carroll As an advocate for public involvement and...
L. Darryl Armstrong
Feb 25, 20121 min read
The Complainer – Whiner
The Complainer – The Whiner This behavioral style drives all of us “up the wall.” Although they are people focused as opposed to task...
L. Darryl Armstrong
Nov 30, 20111 min read
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