L. Darryl Armstrong
The Importance of Clarity in Communications
In my 50-year career, I have been responsible for teams of various sizes. A mentor of mine, when I was in my twenties, gave me some sage...
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Practitioners and Teachers of Collaborative Informed Consent (R)
L. Darryl Armstrong
- Mar 29, 2022
- 2 min
Is "Business-Speak Jargon" a Sign of Incompetence?
A recent Enreach poll of 1500 respondents published in The Daily Mail Reporter on 29 March 2022 would suggest it is! However, almost...
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L. Darryl Armstrong
- Mar 28, 2022
- 1 min
What I learned from Sgt. Wally Bryan – Use of Voice
Most folks would never suspect the fellow explaining the habits of a raccoon to a bunch of 8-year olds was formerly a grizzled old Sgt....
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L. Darryl Armstrong
- Jun 7, 2019
- 4 min
THE MILLENIALS: Who are these people? Chapter 1 of 7
The M-Generation “The best crisis to manage is the one you prevent!” Dr. L. Darryl Armstrong speaking to the National Association of...
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L. Darryl Armstrong
- Dec 30, 2018
- 2 min
INATTENTION TO RESULTS – The 5th of the Five Dysfunctions of a Team
Inattention to Results – The 5th of the Five Dysfunctions of a Team “You can accomplish anything, if you are not concerned about who gets...
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L. Darryl Armstrong
- Sep 4, 2018
- 3 min
Churches, irrespective of size, must plan to ensure the safety of their congregants #churchsafetymin
Churches, like any other businesses in today’s environment, must take steps to ensure the safety of their congregations. Because...
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L. Darryl Armstrong
- Jun 4, 2017
- 4 min
Kathy Griffin, a victim? How lawyers tried to reposition pathetic behavior for their client
The Kathy Griffin debacle is the drama of the week for Hollywood celebrities attempting to regain purchase with the American public....
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L. Darryl Armstrong
- Mar 8, 2017
- 4 min
Part 3 – The Greatest Complaint – The Millennial Sense of Entitlement
“Yes, I am entitled to apply for a vice president’s job. I was a community organizer for two years and have been here a year already”!...
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L. Darryl Armstrong
- Feb 22, 2017
- 5 min
Part 2: How to deal effectively with the M-Generation
Part 2: How to deal effectively with the M-Generation In Part One of this series, we gave some general behavioral insights into the...
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L. Darryl Armstrong
- Aug 7, 2012
- 2 min
“Saying many things usually leads to not remembering anything significant.”
“Saying many things usually leads to not remembering anything significant.” We are in the middle of a political campaign season as most...
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L. Darryl Armstrong
- Jul 2, 2012
- 5 min
Joe Elgar, Bellman – Receives “Golden Eagle” recognition – Marriott Renaissance LAX
From the back of the bay on Eddy Creek, Ky – Many of you know that a part of our portfolio at L. Darryl ARMSTRONG and Associates...
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L. Darryl Armstrong
- Nov 11, 2011
- 1 min
The Lost Art of Writing Thank You Notes
With all the Occupy this and that and all the hoopla around it reinforcing modern society’s drive to teach and seemingly even reward rude...
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L. Darryl Armstrong
- Nov 3, 2011
- 2 min
Creating Excellence in Customer Service
Granted I teach hospitality training and was involved in the business for many years… Recently, I called a prominent area restaurant to...
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L. Darryl Armstrong
- Jun 30, 2011
- 2 min
A “Driver” Asks – “What would a good career choice be?”
You are a driver. Your are task focused. You want to get the job done and done now. Drivers are not concerned about relationships as much...
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L. Darryl Armstrong
- May 31, 2011
- 2 min
Dealing with difficult people – Act or react? – June 16 – Louisville, Ky
As a behavioral psychologist, I have observed for more than 35-years how economic and social conditions impact human behavior especially...
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L. Darryl Armstrong
- May 29, 2011
- 2 min
It’s all about relationships – Dealing with difficult people – Bluegrass PRSA June
If there is one thing that seems to have gotten lost as we advance up the ladder of management in the practice of management, public...
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