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L. Darryl ARMSTRONG Ph.D. and Associates Behavioral Public Relations 

Practitioners and Teachers of Collaborative Informed Consent (R)

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    ldarrylarmstrong@gmail.com

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    • All Posts
    • Collaborative Informed Consent
    • Strategic planning
    • Conflict Prevention and Management
    • Behavioral Personality Styles
    • Behavioral Public Relations
    • Aggression Management
    • Business Continuity Planning
    • Community Relations
    • Consulting
    • Creating Excellence
    • Crisis Management
    • Crisis Planning
    • Customer Service Excellence
    • Emergency Operations Planning
    • Dealing with Difficult People
    • Leadership
    • Management Styles
    • Managing Conflict
    • Managing Change
    • Memorable Customer Service
    • Media
    • Perspectives
    • Quint Studer
    • Stakeholder Communications
    • Team Building
    L. Darryl Armstrong
    • Mar 29
    • 1 min
    Collaborative Informed Consent

    The Importance of Clarity in Communications

    In my 50-year career, I have been responsible for teams of various sizes. A mentor of mine, when I was in my twenties, gave me some sage...
    9 views0 comments
    L. Darryl Armstrong
    • Mar 29
    • 2 min
    Collaborative Informed Consent

    Is "Business-Speak Jargon" a Sign of Incompetence?

    A recent Enreach poll of 1500 respondents published in The Daily Mail Reporter on 29 March 2022 would suggest it is! However, almost...
    8 views0 comments
    L. Darryl Armstrong
    • Mar 28
    • 1 min
    Aggression Management

    What I learned from Sgt. Wally Bryan – Use of Voice

    Most folks would never suspect the fellow explaining the habits of a raccoon to a bunch of 8-year olds was formerly a grizzled old Sgt....
    11 views0 comments
    THE MILLENIALS: Who are these people?  Chapter 1 of 7
    L. Darryl Armstrong
    • Jun 7, 2019
    • 4 min
    Team Building

    THE MILLENIALS: Who are these people? Chapter 1 of 7

    The M-Generation “The best crisis to manage is the one you prevent!” Dr. L. Darryl Armstrong speaking to the National Association of...
    0 views0 comments
    L. Darryl Armstrong
    • Dec 30, 2018
    • 2 min
    Collaborative Informed Consent

    INATTENTION TO RESULTS – The 5th of the Five Dysfunctions of a Team

    Inattention to Results – The 5th of the Five Dysfunctions of a Team “You can accomplish anything, if you are not concerned about who gets...
    0 views0 comments
    Churches, irrespective of size, must plan to ensure the safety of their congregants #churchsafetymin
    L. Darryl Armstrong
    • Sep 4, 2018
    • 3 min
    Collaborative Informed Consent

    Churches, irrespective of size, must plan to ensure the safety of their congregants #churchsafetymin

    Churches, like any other businesses in today’s environment, must take steps to ensure the safety of their congregations. Because...
    1 view0 comments
    Kathy Griffin, a victim?  How  lawyers tried to reposition pathetic behavior for their client
    L. Darryl Armstrong
    • Jun 4, 2017
    • 4 min
    Aggression Management

    Kathy Griffin, a victim?  How  lawyers tried to reposition pathetic behavior for their client

    The Kathy Griffin debacle is the drama of the week for Hollywood celebrities attempting to regain purchase with the American public....
    0 views0 comments
    Part 3 – The Greatest Complaint – The Millennial Sense of Entitlement
    L. Darryl Armstrong
    • Mar 8, 2017
    • 4 min
    Community Relations

    Part 3 – The Greatest Complaint – The Millennial Sense of Entitlement

    “Yes, I am entitled to apply for a vice president’s job. I was a community organizer for two years and have been here a year already”!...
    0 views0 comments
    Part 2: How to deal effectively with the M-Generation
    L. Darryl Armstrong
    • Feb 22, 2017
    • 5 min
    Perspectives

    Part 2: How to deal effectively with the M-Generation

    Part 2: How to deal effectively with the M-Generation In Part One of this series, we gave some general behavioral insights into the...
    0 views0 comments
    L. Darryl Armstrong
    • Aug 7, 2012
    • 2 min
    Perspectives

    “Saying many things usually leads to not remembering anything significant.”

    “Saying many things usually leads to not remembering anything significant.” We are in the middle of a political campaign season as most...
    0 views0 comments
    L. Darryl Armstrong
    • Jul 2, 2012
    • 5 min
    Creating Excellence

    Joe Elgar, Bellman – Receives “Golden Eagle” recognition – Marriott Renaissance LAX

    From the back of the bay on Eddy Creek, Ky – Many of you know that a part of our portfolio at L. Darryl ARMSTRONG and Associates...
    0 views0 comments
    L. Darryl Armstrong
    • Nov 11, 2011
    • 1 min
    Perspectives

    The Lost Art of Writing Thank You Notes

    With all the Occupy this and that and all the hoopla around it reinforcing modern society’s drive to teach and seemingly even reward rude...
    0 views0 comments
    L. Darryl Armstrong
    • Nov 3, 2011
    • 2 min
    Creating Excellence

    Creating Excellence in Customer Service

    Granted I teach hospitality training and was involved in the business for many years… Recently, I called a prominent area restaurant to...
    0 views0 comments
    L. Darryl Armstrong
    • Jun 30, 2011
    • 2 min
    Perspectives

    A “Driver” Asks – “What would a good career choice be?”

    You are a driver. Your are task focused. You want to get the job done and done now. Drivers are not concerned about relationships as much...
    0 views0 comments
    L. Darryl Armstrong
    • May 31, 2011
    • 2 min
    Creating Excellence

    Dealing with difficult people – Act or react? – June 16 – Louisville, Ky

    As a behavioral psychologist, I have observed for more than 35-years how economic and social conditions impact human behavior especially...
    1 view0 comments
    L. Darryl Armstrong
    • May 29, 2011
    • 2 min
    Aggression Management

    It’s all about relationships – Dealing with difficult people – Bluegrass PRSA June

    If there is one thing that seems to have gotten lost as we advance up the ladder of management in the practice of management, public...
    0 views0 comments

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