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L. Darryl ARMSTRONG Ph.D. and Associates Behavioral Public Relations 

Practitioners and Teachers of Collaborative Informed Consent (R)

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    ldarrylarmstrong@gmail.com

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    • All Posts
    • Collaborative Informed Consent
    • Strategic planning
    • Conflict Prevention and Management
    • Behavioral Personality Styles
    • Behavioral Public Relations
    • Aggression Management
    • Business Continuity Planning
    • Community Relations
    • Consulting
    • Creating Excellence
    • Crisis Management
    • Crisis Planning
    • Customer Service Excellence
    • Emergency Operations Planning
    • Dealing with Difficult People
    • Leadership
    • Management Styles
    • Managing Conflict
    • Managing Change
    • Memorable Customer Service
    • Media
    • Perspectives
    • Quint Studer
    • Stakeholder Communications
    • Team Building
    How Heavy Is It?
    L. Darryl Armstrong
    • Apr 21
    • 3 min
    Collaborative Informed Consent

    How Heavy Is It?

    A young lady confidently walked around the room with a raised glass of water while leading a seminar and explained stress management to...
    19 views0 comments
    L. Darryl Armstrong
    • Sep 10, 2021
    • 4 min
    Leadership

    Styles of Leadership in Today’s Society – The Transactional Leader

    “We herd sheep; we drive cattle; we lead people. Lead me, follow me, or get out of my way,” General George S. Patton. General Patton was...
    2 views0 comments
    How to Effectively Work                           with the M-Generation
    L. Darryl Armstrong
    • Jun 8, 2019
    • 5 min
    Collaborative Informed Consent

    How to Effectively Work with the M-Generation

    “To prevent or manage a crisis, focus on learning as much as possible as soon as possible so that you will be able to build relationships...
    0 views0 comments
    THE MILLENIALS: Who are these people?  Chapter 1 of 7
    L. Darryl Armstrong
    • Jun 7, 2019
    • 4 min
    Team Building

    THE MILLENIALS: Who are these people? Chapter 1 of 7

    The M-Generation “The best crisis to manage is the one you prevent!” Dr. L. Darryl Armstrong speaking to the National Association of...
    0 views0 comments
    Forthcoming e-book on the M-Generation
    L. Darryl Armstrong
    • Jun 19, 2017
    • 4 min
    Perspectives

    Forthcoming e-book on the M-Generation

    Some of you know my work as a behavioral psychologist and a public involvement consultant. What you may not know is that I have known for...
    0 views0 comments
    Part 2: How to deal effectively with the M-Generation
    L. Darryl Armstrong
    • Feb 22, 2017
    • 5 min
    Perspectives

    Part 2: How to deal effectively with the M-Generation

    Part 2: How to deal effectively with the M-Generation In Part One of this series, we gave some general behavioral insights into the...
    0 views0 comments
    Mark Twain would be Proud of Paul Wolff
    L. Darryl Armstrong
    • Nov 5, 2015
    • 3 min
    Community Relations

    Mark Twain would be Proud of Paul Wolff

    Finding public servants of the caliber of Paul is difficult in our society. Paul was one of the rare breed that understood the importance...
    0 views0 comments
    L. Darryl Armstrong
    • Nov 30, 2011
    • 1 min
    Aggression Management

    The Complainer – Whiner

    The Complainer – The Whiner This behavioral style drives all of us “up the wall.” Although they are people focused as opposed to task...
    0 views0 comments
    L. Darryl Armstrong
    • Nov 22, 2011
    • 1 min
    Creating Excellence

    A Week for “Golden Eagle” Awards

    What do Frisch’s Big Boy, IHOP, Curly’s and Miss Peggy’s have in common? If you were to answer they are all restaurants you would be...
    0 views0 comments
    L. Darryl Armstrong
    • Oct 25, 2011
    • 1 min
    Community Relations

    Dealing with Difficult Personalities – “The Sniper”

    Snipers toss the grenade or make the shot and duck behind the tree, says authors Rick Brinkman and Rick Kirschner in their excellent...
    0 views0 comments
    L. Darryl Armstrong
    • Jun 30, 2011
    • 2 min
    Perspectives

    A “Driver” Asks – “What would a good career choice be?”

    You are a driver. Your are task focused. You want to get the job done and done now. Drivers are not concerned about relationships as much...
    0 views0 comments
    L. Darryl Armstrong
    • Jun 14, 2011
    • 1 min
    Aggression Management

    Dealing with Difficult People – The Tank

    “Tanks” want to roll over you and intimidate you into submission. Fighting back, raising your voice won’t stop their behavior.  However,...
    7 views0 comments
    L. Darryl Armstrong
    • Jun 9, 2011
    • 1 min
    Aggression Management

    Dealing with Difficult People – Where to place your desk

    Many people reading this I dare predict maybe sitting in an office where their desk is between them and an escape route. When dealing...
    0 views0 comments
    L. Darryl Armstrong
    • Jun 1, 2011
    • 1 min
    Aggression Management

    The Most Difficult Personality Styles – How to Deal with Difficult People

    Following are the most difficult behavioral styles that we will have to be prepared to effectively deal with as communicators if we want...
    0 views0 comments
    L. Darryl Armstrong
    • Jun 1, 2011
    • 1 min
    Aggression Management

    Dr. John Byrne’s Two Preventative Steps – Dealing with Difficult People

    Dr. John Byrnes in his book Beyond Conflict notes that the two most important preventative steps we can take in preventing conflict are:...
    0 views0 comments
    L. Darryl Armstrong
    • May 31, 2011
    • 2 min
    Creating Excellence

    Dealing with difficult people – Act or react? – June 16 – Louisville, Ky

    As a behavioral psychologist, I have observed for more than 35-years how economic and social conditions impact human behavior especially...
    1 view0 comments
    L. Darryl Armstrong
    • Mar 22, 2011
    • 1 min
    Creating Excellence

    Leadership practices

    Most companies still don’t standardize their leadership best practices. They may have dozens of ways to interview and hire, solve the...
    0 views0 comments
    L. Darryl Armstrong
    • Nov 15, 2010
    • 1 min
    Community Relations

    TSA Could Use Dr. John Byrne’s Aggression Management Training

    The Transportation Security Administration (TSA) and the Department of Homeland Security Secretary Janet Napolitano have yet to realize...
    0 views0 comments
    L. Darryl Armstrong
    • Jul 13, 2010
    • 1 min
    Aggression Management

    Congressmen and Their Tempers

    Chilton, Wisc. -Another Congressman (D-TX) has lost his cool. In dealing with such types, constituents seem to remember that the key is...
    0 views0 comments
    “Local firm thinking outside the box”
    L. Darryl Armstrong
    • Jan 31, 2008
    • 5 min
    Perspectives

    “Local firm thinking outside the box”

    Bobbie Foust and I worked together at the Tribune Courier and Leisure Scene in Benton in the late 1960s and early 1970s. I have alway...
    1 view0 comments
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