top of page
  • L. Darryl Armstrong

Dealing with Difficult People – The Tank

“Tanks” want to roll over you and intimidate you into submission. Fighting back, raising your voice won’t stop their behavior.  However, one simple and easy technique to get their attention is to use their name over and over again until you have their attention. Learn how to use this technique and others at lunch with me Thursday, June 16th at the Bristol in Louisville.  More details and reservations at http://www.bluegrassprsa.org

10 views0 comments

Recent Posts

See All

Good people react, respond, adapt, and overcome when a tornado strikes, as it did in December 2021 in Kentucky. For that matter, good people do so for any such “IT HAPPENS.” However, organizations and

bottom of page