“I am mad as hell and I am not going to take this anymore!” said Howard Beale, the long-time news anchor for the USB evening news in the...

I continue to be rewarded for all the intense and hard work that my client the Kentucky Press Association put into their strategic...

When a University Creates a Crisis – “Stomping on a Picture of Jesus” Crisis planning and management – when you create the crisis you...

Strategic crisis communication planning and thoughtful preparation can help you deal effectively with those simmering, latent and...

There are some general principles that can positively affect your actions and communication in a crisis situation, whether you have...

Sadly, as we have recently seen in the IACLEA organization when executives step out on their own and make proclamations without...

Two new pod-casts have been uploaded to the www.ldarrylarmstrong.com website. Visitors can access Media Tips on How to Conduct a...

The University of Texas has evacuated all their campus buildings due to a bomb threat from supposedly an  al-Qaida operative. The...

David Thompson at the Ky Press Association has just announced they now have an app – the cost $0.00 – want to know more? A few years ago,...

Each impression you make will – temporarily, at least – be your last. Always make it strong. – Harry Beckwith author of Selling the...

From the back of the bay on Eddy Creek, Ky – Many of you know that a part of our portfolio at L. Darryl ARMSTRONG and Associates...

What do Frisch’s Big Boy, IHOP, Curly’s and Miss Peggy’s have in common? If you were to answer they are all restaurants you would be...

Too often I hear that old line – I think we have a failure to communicate – it always distresses me because IF this is really the issue...

Facilitation is the learned skill of making it easier for people to get from point A to point B  through a process of dialogue and...

With all the Occupy this and that and all the hoopla around it reinforcing modern society’s drive to teach and seemingly even reward rude...

Know-It-Alls (KIAs) are knowledgeable and very competent people, highly assertive and outspoken in their viewpoints, according to Drs....

Okay, so I readily admit it – I am an Driving-Amiable!  I want to get the job done while still maintaining good relationships with...

You are a driver. Your are task focused. You want to get the job done and done now. Drivers are not concerned about relationships as much...

We can never be successful dealing with difficult people unless we first learn how to control our own emotions. One of the first steps in...

Many people reading this I dare predict maybe sitting in an office where their desk is between them and an escape route. When dealing...