We can never be successful dealing with difficult people unless we first learn how to control our own emotions. One of the first steps in controlling our own emotions is to learn how to properly breathe. The lack of oxygen to the brain causes us to not think and respond appropriately in stressful situations. You can learn about this and more when you join me for lunch at the Bristol in Louisville, June 16. More details and reservations at http://www.bluegrassprsa.org
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Practitioners and Teachers of Collaborative Informed Consent (R)
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