Sometimes “IT” Happens!
Practitioners and Teachers of Collaborative Informed Consent (R)
Transformational Leadership – The Courage to Listen and Act
Crisis Communications: PTSD and COVID-19
Church Safety and Security Plan – Start with a Simple Three Phased Process
Kathy Griffin, a victim? How lawyers tried to reposition pathetic behavior for their client
Part 3 – The Greatest Complaint – The Millennial Sense of Entitlement
College directs interested parties to website for more information
Penn State continues to deal with “after-shocks” of Sandusky case
The importance of crisis planning, management and communication
Public involvement and engagement is never easy
If you don’t know where you are going…
The Lost Art of Writing Thank You Notes
Creating Excellence in Customer Service
A “Driver” Asks – “What would a good career choice be?”
Dealing with difficult people – Act or react? – June 16 – Louisville, Ky
Building Ownership in Your Organizations
When Employees Are Happy
Holding Leaders Accountable
If you can’t measure it, you can’t manage it!
Excellence or perfection?