When dealing with any personality and attempting to resolve a situation it is always best to remove the person from their source of...

Previously we introduced you to the difficult personality styles. Let’s look at a few characteristics of each. The Sherman Tank really...

Following are the most difficult behavioral styles that we will have to be prepared to effectively deal with as communicators if we want...

Dr. John Byrnes in his book Beyond Conflict notes that the two most important preventative steps we can take in preventing conflict are:...

As a behavioral psychologist, I have observed for more than 35-years how economic and social conditions impact human behavior especially...

Seventeen years ago, I started my own business,  L. Darryl ARMSTRONG and Associates Behavioral Public Relations. I have not had a 40-hour...

Most of us know that Donald Trump is good at firing people. If you have ever watched The Apprentice, I suspect that at times you have...

Employees want to believe that their company has a meaningful purpose, says Quint Studer in his book Results That Last.  They want to...

Once a leadership evaluation system is in place, we must focus on helping our leaders be as successful as possible. Highly effective...

When asked, leaders invariably tell us they need help in setting specific goals and identifying tasks and skills that lead directly to...

Most companies still don’t standardize their leadership best practices. They may have dozens of ways to interview and hire, solve the...

It seems that we often confuse the term excellence with perfection says Quint Studer in his book Results That Last. I agree. They are not...

Just what is the we/they phenomena? Simply, it is when we are working within an organization and we make ourselves look better at the...

Making ‘The Rounds” to Improve Team Performance It is the skill of the leader that makes the difference when developing teams and...

The leaders in your organization, Quint Studer author of Results That Last  notes, should meet one-on-one with each of their employees to...

The Low Performer – Using the D.E.S.K. Approach Most managers and leaders for some reason believe that you should spend 90 plus percent...

Chilton, Wisc. — Words do matter. Once again we are seeing the consequences of not getting on and staying on message or trying to change...

A recent situation at the Kentucky New Era in Hopkinsville, Kentucky shows how when team members understand that it is okay to assume...

You may want to consider charging a per diem for your travel expenses (hotels, meals and incidentals) rather than direct reibursement....

So now you are a successful consultant! As a professional in the field of consulting, you will be frequently asked to give your clients...