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Practitioners and Teachers of Collaborative Informed Consent (R)
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Set Fees Based in Value, Not Time Spent
Consider establishing fees based on value of the services you will provide and not on the time you spend on the project. Clients will...
L. Darryl Armstrong
Mar 30, 20081 min read
Charge for Travel Using a Per-Diem Basis
You may want to consider charging a per diem for your travel expenses (hotels, meals and incidentals) rather than direct reibursement....
L. Darryl Armstrong
Mar 26, 20081 min read
Get something back when you giveaway a “freebie”
So now you are a successful consultant! As a professional in the field of consulting, you will be frequently asked to give your clients...
L. Darryl Armstrong
Mar 17, 20082 min read
Don’t nickel and dime your clients
Don’t quote fees or invoice for services in any way that will communicate that you are petty or not delivering solid benefits for the...
L. Darryl Armstrong
Mar 4, 20081 min read
Consider Charging Clients for their Initial Session
When dealing with small and sometimes more impoverished clients, it’s usually in your best interest to charge a fee (even if it is small)...
L. Darryl Armstrong
Feb 13, 20081 min read


“Local firm thinking outside the box”
Bobbie Foust and I worked together at the Tribune Courier and Leisure Scene in Benton in the late 1960s and early 1970s. I have alway...
L. Darryl Armstrong
Jan 31, 20085 min read
8 Steps to Finding and Hiring the Right Employees
Here is what you must do to find the right fit between you and the employee. First, look and interview for “attitude,” which is reflected...
L. Darryl Armstrong
Jan 28, 20083 min read
Exemplary Public Relations for Starbucks
In the January 15, 2008 issue of Bottom Line Personal, there is an article about a man who wrote a book entitled, “How Starbucks Saved My...
L. Darryl Armstrong
Jan 24, 20081 min read
Don’t Jump at the Opportunity to Cut Your Fee
Don’t accept a request for a reduction in your fee unless the client is willing to reduce the scope work.Bargaining makes you less...
L. Darryl Armstrong
Jan 21, 20081 min read
Glenn Beck’s Hospital Video Should Put Every Hospital On Alert
Could it have come at a worse time? Both political parties want to muck around in the business of health care. Every candidate has the...
L. Darryl Armstrong
Jan 16, 20081 min read
Put a Client’s Fears to Rest Before Beginning Work on the Project
Be sure to identify the fears that prospective clients have about working with you. It takes some effort, but they will be reluctant to...
L. Darryl Armstrong
Jan 13, 20081 min read
Help the Client See You as a Source of Value and Not a Threat
(My apologies to all – the post I sent out last night had some spelling errors that have now been corrected. This happens when I write it...
L. Darryl Armstrong
Jan 12, 20082 min read
Let Clients Know You Will Make Them Self-Sufficient
The late great Howard Shenson was a mentor of mine and a great consultant who helped many of us develop and grow our businesses. He was...
L. Darryl Armstrong
Jan 7, 20081 min read
Sometimes you can’t be politically correct when dealing with the media
My friends and colleagues Mark Prosser and Todd Erskine, members of the law enforcement team in Storm Lake, Ia. recently shared a video...
L. Darryl Armstrong
Nov 4, 20073 min read
Applying G-marketing – Binky’s Unique Gift Baskets
Inette Cayce took notes, asked questions and participated in the G-marketing workshop I presented to the Hopkinsville Christian County...
L. Darryl Armstrong
Nov 2, 20072 min read


Exceeding the Need – Kenny’s Appliance Service
Valerie Reeves is a successful businesswoman in Louisville, Kentucky. Time to her is money and recently when she purchased a new clothes...
L. Darryl Armstrong
Oct 30, 20074 min read
How to Handle Conflict and Tension with a “Driver”
So now you know you have a “driver” personality and/or management style person you need to deal effectively with — how do you do it?...
L. Darryl Armstrong
Oct 28, 20071 min read


Identifying “Driver” Personality and Management Styles
So you think/feel that your boss, your significant other, or your employee is a driver. But how do you know that they are drivers? Well,...
L. Darryl Armstrong
Oct 24, 20071 min read
Understanding Personality Styles: The Secret To Your Success In Getting Along with Challenging Co-wo
By H.J.D. Stimpson – Special Correspondent Behold the salesman stereotype-the smooth-talking glad-hander wearing a flashy tie, white...
L. Darryl Armstrong
Oct 19, 20076 min read
Part Two of Two – Generational Marketing – Do you serve ALL your customers? — The Baby B
BABY BOOMERS: 1943-1960 Baby Boomers are ages 38 to 55. The first Baby Boomer in fact applied for their social security yesterday on line...
L. Darryl Armstrong
Oct 16, 20076 min read
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